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A Note on Resident Experience and Why It Deserves Its Own Conversation
There is an ongoing conversation about a possible silver tsunami. As a brand, a senior living COO, or any stakeholder in the growing aging industry, you have likely asked yourself: what is next? While this insight is rooted in senior living, the principles apply across the entire longevity economy. Sandra Namirimu, MBA Who the Next Resident Is The next generation of residents is different across the entire senior living continuum. From independent living and assisted living t
Sandra Namirimu
Aug 103 min read
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Profession-Aide: Why the Aide Role Belongs Back at the Executive Table
Sandra Namirimu, MBA | Cronte Care Advisory The elder care industry will not survive its staffing crisis by recruiting harder. The aide role was delegated away from the executive table years ago, and the industry is still paying for that decision. I have worked the aide role, and I have sat in the rooms where it is discussed in the abstract. This piece is written from the distance between them and argues that distance is no longer one the executive level can afford. The Role
Sandra Namirimu
Aug 88 min read
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The Hidden Interdependence: Why "Anti-Aging" Filters Are Destroying Retail Conversion Rates
Sandra Namirimu, MBA | Cronte Care Advisory In my last post, I introduced The Red Lipstick Theory and the financial cost of flattening the 55+ demographic into a single marketing bracket. But to truly understand why legacy brands are losing this demographic, we have to look past the corporate spreadsheets. We have to look at the floor. In the coming years, a massive wave of hidden interdependence will reshape retail. The aging consumer demands independence and exclusivity; th
Sandra Namirimu
Aug 83 min read
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The Red Lipstick Theory: Why Retail's Most Profitable Demographic Is Leading a Silent Churn.
Sandra Namirimu, MBA | Cronte Care Advisory A study in Consumer Psychology. Small choices, Deep meaning Loyalty among aging consumers was never brand awareness. It was brand identity formed decades ago, and never asked to be re-sold. The aging demographic is poised to grow by more than 60% over the next five years. For well-prepared brands and retailers, this represents an unprecedented, high-margin revenue surge across beauty, grocery, hospitality, and apparel. How do I know
Sandra Namirimu
Aug 53 min read
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To the Floors That Built Me
A tribute to the communities where I learned what care looks like when it is lived, not managed from a distance Before I was an advisor, I was an aide. Before I had a framework, I had a floor. Each floor I worked on left something in me that no classroom, no credential, and no conference could have given me. This is the inaugural issue of Notes from the Field, a column in which I write not as a strategist but as someone who has worked the floor, clocked long shifts, and been
Sandra Namirimu
Jul 303 min read
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